| Virus/Spyware removal |
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If your computer is running slow, giving you problems and you have an Internet connection, you probably have a virus or spyware. If we need to purchase anti-virus or security software for your computer, those costs will be added to your invoice.
Windows computers take two to three hours to clean. Though our fee is $125 per hour, we will charge either $250 or the hourly rate, whichever is less.
Macintosh computers have few problems with viruses and spyware. If you have a Mac and have a problem, it probably lies elsewhere.
If your antivirus recognition signatures are not up to date, check the manufacturer's website for the latest version. If your anti-virus subscription has expired, we can help you renew it and keep you current.
Computer Degunking
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We clean out the detritus left behind by deleted programs, system crashes other problems that may be making your computing experience suboptimal. As always, our fee is $125 per hour. A basic degunking takes about two hours. If it runs over, the fee is capped at $250.
Networking
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If you have multiple computers, multiple printers and multiple Internet connections, you are wasting money. Let us set up your network so you can make better use of your resources. We work with wired and wireless networks, high-speed cable or DSL connections, AOL, dialup or whatever else you may need. if we need an electrician to pull electrical lines or network cables, we can use your electrician or recommend one.
Installations
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We install your new computers, ensuring that everything is properly connected, that the software is properly registered and your peripherals all work. If you have an internet connection, we'll configure that. This process takes about two to three hours to do it properly. If you need to move files from your old computer, there will be additional charges.
Data recovery/backup
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We know your data is important, usually far more valuable than the computer itself. When you're having a meltdown, give us a call. We can handle most recoveries in house and have partnered with Kroll OnTrack and DriveSavers for those very special cases.
Purchase decisions
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When it comes time to buy a new computer, talk to us. We can help keep your costs in line, making recommendations tailored to your requirements. We don't build computers, but can recommend brands, models and configurations that can save you money.
